What does DATAspider do?
DATAspider is an operations management team for trade contractors. When you miss a call, we text the caller back in under 30 seconds. We follow up on unsold estimates, chase unpaid invoices, request Google reviews from happy customers, and re-engage past customers who haven't heard from you. We text your customers to confirm appointments the day before and again 2 hours before — so no-shows drop and you stop wasting trips. Every morning you get a scorecard showing your leads, quotes, revenue, and what needs attention. We handle the back-office work so you can stay on the jobsite.
How does DATAspider help me make more money?
Most contractors lose 30–40% of inbound calls every week — and every missed call is a job that went to someone else. We rescue those calls, follow up on quotes that would have gone cold, and bring back customers you haven't talked to in over a year. Our clients typically recover several thousand dollars a month in revenue that was already slipping away. One rescued job usually pays for the entire month of service.
Do you work with my trade in Oklahoma?
Yes. We're based in Yukon, Oklahoma and serve trades across the state. Our full-service plan covers roofing, HVAC, plumbing, electrical, foundation repair, pool builders, pool service, concrete, restoration, and commercial roofing. Our Micro plan is built for solo operators and smaller trades like lawn care, pressure washing, handyman, painting, pest control, tree service, mobile detailing, house cleaning, and more.
How much does it cost?
We have two plans. DATAspider Micro is $300/mo — built for solo operators and small crews. Includes missed call rescue, quote follow-up, review requests, appointment reminders, and a daily scorecard. 30-day free trial, no setup fee, cancel anytime. DATAspider Ops is $500/mo — built for established businesses with higher volume. Includes everything in Micro plus multi-touch follow-up sequences, invoice reminders, weekly and monthly reports, and year-over-year tracking. No setup fee, no contracts, cancel anytime with 30-day notice.
What happens when I miss a call?
Our team texts the caller back in under 30 seconds — day or night. We find out what they need, whether it's urgent, and when they're available. The next morning, it shows up on your scorecard ranked by priority so you know exactly who to call first. No more checking voicemails. No more lost leads.
What is a missed call text back service?
When a customer calls your business and nobody answers, they get a professional text message within seconds letting them know you got their call and asking how you can help. Instead of calling the next contractor on Google, they respond to the text and stay in your pipeline. It's the single biggest revenue saver for trade businesses — because the customer who doesn't get a callback is the customer you never see again.
How does DATAspider help HVAC companies?
HVAC runs on urgency. When a homeowner's AC dies at 9 PM, they're calling every company on Google until someone answers. If you miss that call, we text them back in under 30 seconds with an emergency response option. We follow up on every estimate you send, remind customers about seasonal maintenance they forgot to schedule, and make sure your happy customers leave Google reviews. HVAC jobs average $4,500 — one rescued call pays for months of service.
How does DATAspider help roofing companies?
Roofing estimates are high-dollar and competitive. When a homeowner gets three quotes and you're the one who never follows up, you lose. Our team follows up on every unsold estimate over 10 days so your quotes don't go cold. We rescue missed calls while you're on the roof, send appointment confirmations so your crew doesn't show up to an empty house, and request Google reviews after every completed job. One rescued roofing job can be worth $8,000 or more.
How does DATAspider help plumbing companies?
Plumbers miss more calls than almost any other trade because you're under a house or elbow-deep in a job when the phone rings. We text that caller back in under 30 seconds. Emergency calls get flagged for urgent response. Routine calls get scheduled for the next available slot. We follow up on every estimate, chase outstanding invoices, and make sure your satisfied customers leave reviews. Plumbing is a repeat business — we also re-engage past customers who haven't called in over a year.
How does DATAspider help electrical contractors?
Electrical work is trust-based — customers want someone reliable, not just the cheapest bid. When you miss a call, we respond instantly so that customer doesn't move on. We follow up on every quote you send, confirm appointments the day before and 2 hours before so nobody wastes a trip, and ask your happy customers to leave Google reviews. More reviews, more callbacks, more repeat business. Your reputation builds while you're out on the job.
How does DATAspider help foundation repair companies?
Foundation repair jobs are high-value and long-cycle. Homeowners get a quote and sit on it for weeks. If nobody follows up, they either do nothing or call someone else. Our team sends follow-ups over 10 days so your estimates don't die in an inbox. We rescue missed calls, confirm inspections and appointments, and request reviews after the job. Foundation jobs average $4,200 — one recovered estimate can pay for the better part of a year.
How does DATAspider help pool builders?
Pool projects are the highest-ticket jobs in the trades — $35,000 or more. When a potential customer calls and you're on a jobsite, that lead is worth too much to lose. We text them back in under 30 seconds. We follow up on every estimate. We send appointment reminders so consultations don't fall through. After the build, we ask for a Google review and re-engage them for seasonal service, upgrades, and referrals. One rescued pool lead can pay for years of DATAspider.
How is DATAspider different from a marketing agency?
We don't generate leads — we save the ones you're already getting. Marketing agencies charge you thousands to bring in new calls. But if nobody answers those calls or follows up on the quotes, you're pouring money down the drain. DATAspider makes sure every call gets answered, every estimate gets followed up, and every customer gets asked for a review. We recover the revenue that's already there.
Is there a contract or commitment?
No long-term contracts. Both plans are month-to-month. Our Micro plan starts with a 30-day free trial — put your card on file and if you don't see value, text us "no benefit" and you're done. No charge. After that, it's $300/mo. Our Ops plan is $500/mo. Both have zero setup fees and 30-day cancellation notice. We keep you because we perform, not because you're locked in.
What if I don't understand the reports?
Call us. The scorecard is designed to be simple — leads ranked by priority, revenue totals, and a short list of what needs attention. But if anything is confusing, Kenny will walk you through it. We're not a faceless software company. You have a real person you can call.
How do I know it's actually working?
Your scorecard shows you every rescued call, every follow-up sent, every review requested, and every appointment confirmed — every single day. You'll see the leads that would have been lost and the revenue that came back. The data is in your hands. If it's not working, you'll know. And so will we.
What happens to my old customers who haven't called in over a year?
We send them an email letting them know you're still in business and asking if they need anything — seasonal maintenance, upgrades, or just a checkup. When they call back, we capture their info and get them opted in for future text updates so you can stay in touch going forward. Dormant customers are money sitting in your contact list that nobody's touching. Many of our clients are surprised how many come back just from a simple nudge.
Do I get notified when a high-value lead comes in?
Yes. If a customer sends you a text message, you'll get an immediate SMS with their message so you can respond right away. Everything else shows up on your morning scorecard ranked by priority — the hottest leads are at the top. Urgent after-hours calls (like an HVAC emergency or a water leak) get handled immediately by our team and flagged on your next scorecard so you can follow up first thing.
How long does it take to get set up?
3–5 days. We handle all the setup — your dedicated business line, call handling, scorecard, and portal. You make one phone call to forward your line, we walk you through your portal, and you're live. Your first scorecard hits your phone the next morning.
What is the Morning Scorecard?
A text message that hits your phone at 6 AM every day. It shows you every lead that came in, every quote that's pending, every job won, revenue collected, and exactly what needs your attention today — ranked by priority. You spend 15 minutes making callbacks and you've handled the most important business decisions of the day before your first job.
Do I own my data?
Yes. 100%. Call recordings, transcripts, leads, customer history — it's all yours. If you ever cancel, you take everything with you. We don't hold your data hostage.
Can I cancel anytime?
Yes. Both plans are month-to-month. We just ask for 30 days written notice so we can wrap things up cleanly. No penalties, no fees, no hassle. If we're not making you money, you shouldn't be paying us.
What happens if my competitor signs up too?
Nothing changes for you. Every DATAspider client gets their own dedicated business line, their own scorecard, and their own data. We don't share your leads, your customer info, or your results with anyone. Your business is your business.
Do you have a referral program?
Yes. Refer two new clients who sign up and stay past their trial period, and you get one full month of service free. There's no limit — keep referring, keep earning free months. Just have them mention your name when they sign up.
How quickly will I see results?
Most clients see their first rescued call within 48 hours of going live. By the end of the first week, you'll have a clear picture of how many calls you were missing and how much revenue was walking out the door. By the end of month one, the scorecard data tells the whole story.
What kind of reports will I receive?
Every client gets a Daily Scorecard by text at 6 AM. Ops clients also get a Weekly Performance Report every Saturday and a Monthly Business Snapshot on the 1st. After 12 months, Ops clients get year-over-year comparisons. Micro clients get the daily scorecard — one screen, everything you need.
What if I don't understand the reports?
Call us. The scorecard is designed to be simple — leads ranked by priority, revenue totals, and a short list of what needs attention. But if anything is confusing, Kenny will walk you through it. We're not a faceless software company. You have a real person you can call.
How do I know it's actually working?
Your scorecard shows you every rescued call, every follow-up sent, every review requested, and every appointment confirmed — every single day. You'll see the leads that would have been lost and the revenue that came back. The data is in your hands. If it's not working, you'll know. And so will we.
What happens to my old customers who haven't called in over a year?
We reach out to them. A friendly, professional text letting them know you're still in business and asking if they need anything. Dormant customers are money sitting in your phone that nobody's touching. Many of our clients are surprised how many come back just from a simple nudge.
Do I get notified when a high-value lead comes in?
If a customer texts your business line, you get that message forwarded to your phone immediately — so you can respond on the spot if you want to. If you're busy and can't get to it, no worries — it shows up on your morning scorecard the next day ranked by priority so nothing falls through the cracks. Urgent after-hours calls get handled by our team right away and flagged on your next scorecard.
DATAspider LLC
Yukon, Oklahoma . ken@dataspider.cloud
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